Question

Call Queue and Call Waiting

Forum|Forum|4 years ago
May 30, 2021
1 reply
365 views

jordan-3
New Participant

Hello there!

Is there a feature that can be enabled that tells the caller you are the (**) caller in the call queue.. expected wait time is....

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john-oliphant
Brainy
Forum|Forum|4 years ago
August 17, 2021

That's a basic Contact Center feature, but I don't see it in RC Office queue settings.

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