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Question

Can I make incoming faxes appear in multiple desktop apps?

  • March 31, 2021
  • 3 replies
  • 483 views

Seems simple enough. My boss and I would both like to see all incoming faxes in our desktop apps.

Someone has to have solved this problem.


3 replies

Mary-Community_Moderator
Community Manager
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Hi Lee, only one user or recipient is allowed to receive fax in the desktop app but you can have multiple emails to receive faxes instead. For feature requests, please add it in our Ideas Portal at https://ideas.ringcentral.com/


Joe Cache
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  • Genius
  • April 1, 2021

Have the fax sent (via the advanced part of notifications) to an email distribution list. That way you control which groups of people get which faxes.



  • Author
  • New Participant
  • April 2, 2021

Thank you all. Our goal is to avoid our users having to receive another email just to get a fax. If they could see all faxes in the app, they could review them there and avoid any further action in many cases.