Hi Lee, only one user or recipient is allowed to receive fax in the desktop app but you can have multiple emails to receive faxes instead. For feature requests, please add it in our Ideas Portal at https://ideas.ringcentral.com/

Have the fax sent (via the advanced part of notifications) to an email distribution list. That way you control which groups of people get which faxes.

Thank you all. Our goal is to avoid our users having to receive another email just to get a fax. If they could see all faxes in the app, they could review them there and avoid any further action in many cases.