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I want to be able to have my deskphone ring first, then if I don't it moves to my softphone app on my phone. But I am unable to move the softphone to anything other than 1. This really restricts the usage of the entire app and adds a level of annoyance.


Please let me know how to fix this, or change it in the next update.

Many of us RC customers fully agree with you Ryan and have been asking for this functionality for a long time - hopefully it comes soon. There are a couple of work-arounds that some of us are using currently. For the most relevant one(s) can you first confirm: is your "deskphone" an RC voip connected phone to your RC line or just a landline phone that is being forwarded to?


Hello, please vote for this feature here.


We are RC Voip phones


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