So today I discovered if you have an alternate number you have accessible to you - you can switch and possibly send text that way - I always text from our main line, but when I change and sent text from my direct line they go through. Not sure if you have that option - but if you do - worth a shot! BUT NOT IDEAL - very confusing to our clients.

NOOOOO - I hope that doesn't happen to me too! This is terrible

We are seeing some customers experiencing issues when sending to a single provider, and our team is working on resolving this as quickly as possible. For the latest updates, please visit https://status.ringcentral.com/