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Question

Can we text from the main number on the app?

  • May 25, 2023
  • 1 reply
  • 281 views

My boss would like to text clients buy would like the main number to show up as the number that is texting. Is that possible. Thank you.

1 reply

Mary-Community_Moderator
Community Manager
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Hi @Mike Rhue, the Extension that will be capable of sending an SMS from the main number is the operator extension. The one who can make these changes is the admin on the account.

Go to Phone System Tab > Auto-Receptionist > Company Call Handling > Company Fax/SMS Recipient > Select Extension> Save.