Cant make call outside organization

Hi there,

Good day! I cannot make phone calls outside the organization even our company admin already approved my access. Could you please help us with this? Thank you so much!

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Hi @Kurt JImenez, What error message are you getting?

@Kurt JImenez this is how you can add a digital line to your extension

https://support.ringcentral.com/article/ringcentral-phone-softphone-outbound-calling-adding-digital-line.html

Once you set it up, you will able to call/receive call outside your organisation

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