Hello there!
I want to know if you use the new version of the app?
This one works for copy-paste text messages. Here's the link for the new app to download https://support.ringcentral.com/download.html
Thanks!
Hi, I believe copy/paste has been broken in the latest Windows app.
I can no longer copy the phone number seen in Call History. Used to be able to do this and was very helpful.
20.4.10.284 Web, 20.4.10.2510 Windows
2020-10-09 02:51:29
Win10 Pro 10.0.18363 Build 18363
Apologies, we want to investigate it further. Can you send us a screenshot of the sample text that you are trying to copy? Please send it to community.support@ringcentral.com. Thank you!
I am not able to copy and paste a phone number into Ring Central. The options are grayed out. My colleagues are able to, is there a setting that I need to select?