This just started today and we've made no changes to our current setup. I do not really have any more to add that is not mentioned in the title.
Can you offer any advice on what happened?
That's strange! I've not heard anything about this type of issue.
I might recommend creating a ticket with Support.
You can create a case HERE.
are you using RingCentral Phone desktop software (logo has a phone in it), if you log under one extension you can do that, however if you use the newer software (Logo has R in it ) you cant use this feature.
Jon
My company is also having this same issue, ringcentral doesnt seem to care. I am using both phone and desktop and its the same issue. i end up having to use my personal phone line which is not what we want.
Same problem here... can't speak to anyone.
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