This just started today and we've made no changes to our current setup. I do not really have any more to add that is not mentioned in the title.
Can you offer any advice on what happened?
+2That's strange! I've not heard anything about this type of issue.
I might recommend creating a ticket with Support.
You can create a case HERE.
are you using RingCentral Phone desktop software (logo has a phone in it), if you log under one extension you can do that, however if you use the newer software (Logo has R in it ) you cant use this feature.
Jon
My company is also having this same issue, ringcentral doesnt seem to care. I am using both phone and desktop and its the same issue. i end up having to use my personal phone line which is not what we want.
+2This is a known issue. We ask that you create a ticket to log your issue with support. They will be in touch when new details or information is available.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
