Robinson - You have a few different options here:
1) Block the number from your
User Settings >
Screening Greeting and Hold Music >
select
Blocked Calls at the bottom.
Blocking these numbers will block both voice and faxes from the specific number. If you set the number to "Voice Only" then you will get the voicemail with the fax tone.
2) If there is multiple numbers to Block then it may be faster to select a bunch of the number at once from the
Call Logs > select number >
Block.
This reply was created from a merged topic originally titled Un-blockable Spam Faxes. Every week, I get two or three different spam faxes and if I were able to block the sender it would be no problem. However, they all come from "unavailable" and I'm unsure what I can do on my end to put a stop to these unnecessary spam faxes.
I'll just leave this here:
https://www.nojitter.com/post/240173839/will-spam-be-the-end-of-the-pstnNew research shows almost 50% of mobile calls will be spam in 2019, as further evidence of a growing epidemic.
I am the SuperAdmin and do block these on the #101 SuperExtension --- my issue is they are coming on average every half hour from a different (unique) **SPOOFED*** number so blocking these are becoming a tedious activity - like i have nothing else to do all day.
So you are getting voicemail messages with fax tone and not fax notifications with attachments? Is your extension set to voice and fax or voice only? I would think when set to voice and fax it should handle the faxes separately and let you manage them separately.
