Question

From Desktop, recall a sent call

Forum|Forum|6 years ago
March 1, 2019
1 reply
274 views

rene.kent
New Participant

We have a US account with about 32 employees. I have had a request to be able to recall a call once you have transferred it. How do we do this? As the switchboard I use the desktop app but many use the mobile app.

S

saadet.swift
Known Participant
Forum|Forum|5 years ago
July 30, 2020

Hey Rene, sounds like you'll want to rely on either a Warm Transfer or the Park Location feature.

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