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Question

How can I mark an outgoing fax as safe and not spam?

  • April 12, 2022
  • 1 reply
  • 269 views

All of a sudden today we have not been able to send outgoing faxes because RC is marking them as spam. We typically send faxes to the same numbers over and over. We have faxed this particular number at least 2-3 times per week for years. Any idea why it's now being rejected? Can we override the system to mark it as safe to send?

1 reply

Mary-Community_Moderator
Community Manager
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May I know how you send a fax? Is it through the web portal, app, or email-to-fax?