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How do I assign a user to an unassinged number? It does not show up in Unassigned USER list.

  • July 22, 2020
  • 2 replies
  • 1180 views

How do I assign a user to an unassinged number? It does not show up in Unassigned USER list.

2 replies

  • New Participant
  • July 22, 2020
There are a number of places where numbers can go which are not in the Unassigned.  
Check first for Phone System, Numbers, Company.  If it is there, on the user record you can add the number to either Direct or Phone (as you deem appropriate).  During the add process, you can find the Existing number you want to assign.  


  • Inspiring
  • July 22, 2020
Ensure you setup the User Extension first, then you can assign number(s) to the user.