@akjaxbeach This is not something that the Community team can comment on as we’re not entirely sure of the circumstances. 
Please send an email to Community.Support@RingCentral.com 

I though I described the circumstances in detail.

 Now there has been another 2 days of spending a incredible amount of time talking on the phone and emails with Ringcental   customer service and still my carrier is blocked  for porting my phone number after 3 more attempts 

Today Ringcentral charged my credit card for another month of service so I  guess they have no intension of letting me close my account at least for another month 

Hi @akjaxbeach We completely understand your frustrations and want you to know that we're actively coordinating with our Executive Response Team, who is already in contact with you to ensure your concerns are addressed. 

Thank you Mary the porting department contacted  me  and told me  yes they are working on it.

Today they notified me my phone number was successfully transferred I was so relieved  a week of countless phone calls and emails plus hours spent working on it my phone number had finally been moved to my new carrier.

A hour or so latter I received a call from Ringcentral on my Ringcentral app and I was surprised since I had been told my phone number was no longer listed at Ringcentral

It was a guy from Ringcentral  that told me my phone number had not been moved like I had been told and he then told me he was in charge of dealing with the complaint I made at the Better Business Bureau concerning  Ringcentral not porting out and moving my phone number and I wanted it ported as per Ringcentral policy and FCC requirements and I want them for port my number.

 Then he responded that he had delayed the port until the Nov 15th. I asked him why would he do such a thing and he said T Mobile had requested it be delayed until then and I told him that was completely not true at all T Mobile requested it be ported immediately and it was spelled out in the transfer request and so well documented and so he would never be able to make his story credible.

 I also in formed him that the department at T Mobile informed me they do thousands of number transfers all over the world daily and that it usually is completed in minutes and they cant remember a case like this  where it is a week long battle with no resolution 

It seems Ringcentral is going to punish me for making a BBB complaint ! 

Thank you for keeping us updated, @akjaxbeach. I’ll stay on top of any updates regarding your situation, and we’ll make sure to get this sorted out for you. We truly appreciate your patience.