Answer

How do I record calls made from the Ring Central App?

Forum|Forum|3 years ago
February 14, 2022
2 replies
557 views

ryandinley
New Participant

I integrate RingCentral into my CRM (Hubspot). When I make a call from my PC, Ring Central records my call and inputs the call into my CRM so other can hear it later. When I call from my phone using the Ring Central app, the call is not recorded. Is it possible to have calls made from the app on my phone recorded into my CRM?

Best answer by Mary-Community_Moderator

Hi @Ryan Dinley, you need to contact your CRM provider for this concern.