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Question

How do I stop my RingCentral deskto phone from randomly ringing?

  • July 31, 2019
  • 1 reply
  • 631 views

How do I stop my RingCentral deskto phone from randomly ringing? There is no notifications, missed calls, voicemails, but the phone continues to ring every minute.

1 reply

  • Known Participant
  • July 31, 2019
I've heard of this happening with misconfigured networks where phones are exposed to the public internet.  You should check your router/firewall or ask someone else to confirm there are no inbound port forwarding rules open towards your phones.