Question

How to stop forwarding call to a person and ring to office phone?

4 years ago
April 27, 2021
1 reply
188 views

ctempleurnum1agent
New Participant

Forwarded phone to an agent and need it to ring to office phone instead

Boss forwarded phones to herself and needs them to stop ringing to her and ring to the phone in the office if callers do not choose an extension.

Mary-Community_Moderator
Community Manager
2659 replies
4 years ago
April 27, 2021

Hi Carletta, is the phone in the office setup with RingCentral?

Reply

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