Question

How to stop forwarding call to a person and ring to office phone?

Forum|Forum|4 years ago
April 27, 2021
1 reply
189 views

ctempleurnum1agent
New Participant

Forwarded phone to an agent and need it to ring to office phone instead

,

Boss forwarded phones to herself and needs them to stop ringing to her and ring to the phone in the office if callers do not choose an extension.

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+1

Mary-Community_Moderator
Community Manager
Forum|Forum|4 years ago
April 27, 2021

Hi Carletta, is the phone in the office setup with RingCentral?

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