when i use the ask first, I am being put on hold....I have to un hold myself to talk to the person i am asking first... it not hold times...but its the only topic that i could find
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It's normal behavior when using ask first or warm transfer. The purpose is to talk first to the second call before merging the first call.
https://support.ringcentral.com/app/phone/mobile/transferring-call-ringcentral-mobile-app.html
all the time every call, every extension.
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