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Question

I am trying to figure out how to forward a call from a ring central phone to a agent cell phone

  • August 19, 2019
  • 1 reply
  • 409 views

We have 5 ring central phones. I am trying to figure out how to transfer call from a ring central phone to a agents cell phone that is not in office.

1 reply

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  • Community Manager
  • August 28, 2019
Hi Ashley, 

Can you clarify the situation a little more? Is the call an active call you are trying to pass to a phone number outside the RC system? Or are you trying to have calls to a certain extension automatically forwarded to a phone number outside the RC system?