Skip to main content
Question

iOS 13 API changes could affect RingCentral Phone and RingCentral (glip) app

  • August 6, 2019
  • 3 replies
  • 292 views

I suspect this change to iOS 13 could also adversely affect the RingCentral Phone and RingCentral (glip) apps on iOS.


https://www.macrumors.com/2019/08/06/ios-13-voip-background-access-changes/

3 replies

  • Known Participant
  • August 6, 2019
I was thinking the same.  It probably explains why calling in RIngCentral apps are not working on ios 13 beta currently.  I know that RC devs are aware of this so I would hope it is resolved by the time 13 is released.

Forum|alt.badge.img+1
  • Community Manager
  • August 8, 2019
I got confirmation that RC apps will not be impacted by the changes in iOS 13 for VoIP. 

  • New Participant
  • November 8, 2019
Hi there!  I'm having an issue that I suspect is around iOS 13.  I used to be able to call my native iPhone and my work phone at the same time without the call saying "Call Failed."  I also have users getting kicked out of Active Calls. Do we have any further info on the iOS 13 piece?