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I have purchased snap recordings for all of the voice prompts in my phone system and it sounds really nice. However, I cannot find a way to replace the default voice for the dial by name directory (which sounds horrible). I paid for and want to use custom voice prompts completely throughout the system. I selected Ring Central for the ability to "completely customize" my phone system and the fact that I cannot change this seems absurd.

Thanks for pointing this out. It would be a good option. Kindly add this as a feature request in our Ideas Portal at https://ideas.ringcentral.com/. To learn other features, you can always visit https://support.ringcentral.com/?language=en_US.

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