Is there a way to have text messages from my team routed to another Ring Central user to cover while I am out on vacation?

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The only way I can think of is to re-assign your DID (the one getting SMS) to your cover, and move it back when you return. How to do it depends a lot on your account specifics.

Hi Courtney,

Danno's spot on. Please open a case with Support for assistance.

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