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COMPLETELY AGGRAVATED WITH RING CENTRAL. I have logged many hours with different reps just trying to get my phone app to ring!!! IT STILL DOES NOT CONSISTENTLY RING. I have had so many reps try countless work arounds and nothing works. My process is real simple - just make my mobile app ring so that I can answer the phone. That's it and this has yet to happen.

Cheryl, so sorry to hear about your struggles to get your app to ring. 
Can you please send an email with your account details (your name, phone number, etc.) to community.support@ringcentral.com and I will have someone reach out to you to assist further?

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