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Question

Launch Custom URL when a call is answered, not when received

  • June 8, 2021
  • 1 reply
  • 95 views

I found in the RC Phone app how to trigger a custom URL when a phone call is received


We have multiple users and an option for first available. I don't want a new browser page to pop up every time the phone rings, it is counter productive. I just want it to pop when the call is answered. How can I set this up?

1 reply

Mary-Community_Moderator
Community Manager
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This kind of setup is not available as this is how the feature works. For suggestions, please add them to our Ideas Portal at https://ideas.ringcentral.com/.