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I used to be able to add Limited Extension into the Call Handling area on users as I would create a user called Ring All that would allow all phones to ring in a location. As of 12/20/22 I have noticed that I can no longer add Limited Extensions in to the Call Handling so they will ring with the rest of the phones in the location. Is this a new bug or a restriction that has been placed on limited extensions?

Hi Geoff, someone from the Product Team is currently checking on this. I'll update you soon.


Hi Geoff, as per Product Team, Limited extensions do not support call handling features, so adding a limited extension device to a user's ring list is no longer possible. Existing configurations continue to work as expected.




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