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Question

Looking to Enable Hotkeys for RingCentral MAX

  • April 18, 2022
  • 3 replies
  • 202 views

Hoping to get some advice on enabling hotkeys for the pop-out MAX phone system. I have found the article in the helpdesk that describes what hotkeys can be used... But there is no option in my settings to do this. Any help would be greatly appreciated!

3 replies

Mary-Community_Moderator
Community Manager
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Would you please attach here the link to the article you found?


Mary-Community_Moderator
Community Manager
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The article that you checked was for the old app ( RingCentral Phone). You may refer to this link instead.


  • Author
  • New Participant
  • April 18, 2022

Unfortunately, I'm having the same issue. I am using the MAX pop-out channel.. When I select "Settings" in that window, I get display, accessibility, and A/V notifications.. None of which have a keyboard option. I've also tried just using the functions in the window to see if they work by default.. Not working. :(