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Question

Mojave issues?

  • January 9, 2019
  • 2 replies
  • 258 views

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Using release 10.2.2.31914 (64-bit) Desktop app. I am pretty sure this is Mojave related but not 100% sure. I have installed the app (and deleted and reinstalled 4+ times), every time my computer restarts I get the RingCentral window asking me if I Agree or Disagree with the RC terms. When I agree it basically installs the app. ( it is already on my HD). I then will have the app on my desktop just like a USB drive. I can eject it but the program still runs. Any thoughts on how to avoid this and download the app once and for all?

2 replies

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  • Author
  • New Participant
  • January 11, 2019
Thank you. I have spent hours with RC support with no conclusions

  • Known Participant
  • July 30, 2020
Hey Rick! Try the 10.3 version and see if you're still having issues. If so, I would first ask your internal IT department if it has something to do with your machine. If not, then contact our Support Team