Question

My automatic call recording is turned on for all our extensions but there are no recordings in call log. What happened to them??

Forum|Forum|6 years ago
November 24, 2019
1 reply
185 views

stephanie-rostollan
New Participant

My automatic call recording is turned on for all our extensions but there are no recordings. I looked in the call logs and they are blank. What happened to them??

+2

BeckyH
Community Manager
Forum|Forum|6 years ago
November 27, 2019

Stephanie, this sounds like something that Tech Support can help with!
I would reach out to them first to troubleshoot:

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