I'm interested in this as well, following. I guess I don't understand, the screenshot shows he has 2 bars of network AND WiFi?
Looks like the app is using wifi. (No LTE indicator for the carrier) Does the wifi network meet RingCentral network requirements? More information is required.
I have two users that are experiencing this issue of "Network is unstable". I am not sure if type of phone matters but they all have iPhones. I have an android and have not experienced any issues using the App. I have asked them is this a bad error or carrier dead zone, and they all say that is not the issue. Please advise, I would like to know why this is happening.
Are there any instructions how to deal with this? I see Jessica's post to read the recommendations, but that's just the user guide and I'm not sure where to specifically look for step-by-step instructions to correct the issue.
Hi Danni,
Check out RingCentral's network requirements and recommendations
here.
I am getting this fairly often as well. I am on WiFi and the network is fine, it handles HD video, it should be able handle a voice only call. The three little dots in the left hand corner will all be filled, then go down to none filled and the call drops.