No Favorite Contacts in RC Desktop App?

Question

We were forced to migrate to the new RC Desktop App from RingCentral Phone app. It seems like actual phone features are being further and further pushed out by all this Glip stuff. I mean, I can't even organize my contacts into groups or favorites. Instead I have to search every time.

BeckyH · Answer

Hey, thanks for sharing this feedback.I'm sharing a Knowledge Base article that may help you to better organize and manage contacts in the RingCentral App.We understand change can be jarring and uncomfortable, but we're here to help with the transition and encourage you to reach out here or via Support for assistance.Manage Company Contacts

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