Question

number of callers waiting default is 5 , i want to make it 3 for my account ! , please respond asap

Forum|Forum|7 years ago
June 6, 2018
2 replies
208 views

V

vinod-kumar
New Participant

number of callers waiting exceeds

S

saadet.swift
Known Participant
Forum|Forum|7 years ago
June 6, 2018

Hey Vinod,

At this time, 5 is the lowest setting we have.

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K

kevin-hart
New Participant
Forum|Forum|6 years ago
July 16, 2019

@ Saadet we would like this number to be lower too and we would like it to send them to an overflow queue if there is no answer and they are waiting instead of just disconnecting or going to voicemail.

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