I have been facing problems with RC Phone app desktop. Some times when I accept calls, caller can not hear me but I can hear them loud and clear. Some time I can the caller but my voice doesn't go out. I tested today with Glipp app and its working just fine but with RC Phone my voice was going out but I couldn't hear the caller.
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I have a user that was having the same issue. She said that she could not hear the caller. Just static. I checked the QoS reports and it only show one bad call. She said that she was having issues on the other 'good' calls.
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Please coordinate this issue with our Technical Support so that they can properly troubleshoot the issue. You may open a case using the button below;
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