Is that in the RingCentral phone app? Glip (RingCentral) App? Windows? Android? IOS? Mac? I am having similar problems with RingCentral App for Windows not always syncing correctly. The web version seems to always be up to date. The Android app does not always reflect recent calls, etc. I believe there are definitely sync issues between all the apps. And... let's not even talk about contacts and [not]being synced across all platforms!

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This is the RC Phone app for PC. Just updated, made test calls, left voicemail. User does not see any missed calls or voicemail in the app until he logs off/back in.

thanks

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Hey John, please contact our Support Team so that they can gather logs on this issue. Seems very strange!

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