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Shared text line (sms like call queue)

  • May 18, 2022
  • 1 reply
  • 511 views

We have 20 users w/ physical phones, and all of them have to log in using the same extension(SITE SMS RECIPIENT) to reply to sms. This is horrible from a security standpoint. Please make a way to share sms like call queues. SO users only have to log in to their user account to reply to company messages w/ the company number.


Best answer by Mary-Community_Moderator

Hi Nate! please vote for this feature request here.

1 reply

Mary-Community_Moderator
Community Manager
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Hi Nate! please vote for this feature request here.