How many years must we have to wait for SMS to be added as a functionality for Australian RingCentral customers?!
What is the hold-up? Every RingCentral representative says it’s on the roadmap, but currently unsupported.
What if we had every RingCentral client in Australia contact RingCentral support within the same week submitting this complaint and feature request? Or maybe we have a strike and refuse to pay invoices until there is action on getting the service added?
Hi
Thank you for sharing your concerns regarding this matter. We understand the frustration surrounding the delay in implementing SMS functionality for our Australian customers. While this feature remains a priority on our roadmap, we acknowledge that technical and regulatory challenges may have extended the timeline beyond our initial expectations.
In the meantime, please feel free to vote for the existing feature request at ideas.ringcentral.com to help us prioritize it further. Thank you!
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