Hello ​@mmorton125,

Since this is a widespread problem for your company, the best way to get it resolved is for our specialized team to investigate it directly.

Please submit a support ticket here so our team can trace the messages and get to the bottom of this for you.

Hi ​@mmorton125, I just learned that there’s an ongoing SMS outage, which may be affecting your account too. For the latest updates and details, you can check https://status.ringcentral.com/. Thanks for your patience while this is being resolved!

We are having the same issues, and it’s NOT GOOD. We depend on texts for a lot of the business we do, and none of our customers are receiving our text messages. They can text us, but don’t get our replies. We’ve all tested this many different ways, and are hoping this resolves asap..

Hi ​@CDRosser70, I know how frustrating this must be, especially since texting is such a big part of your business. Our team is already on it and working to get things back to normal as soon as possible. You can check the latest updates anytime here: https://status.ringcentral.com/. Really appreciate your patience while this gets sorted out!