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Hello,

I we just got setup with a couple of Cisco phones and I setup some speed dials but they continually alternate between the display name and blf2649580228 or similar numbers. I tried to go in and delete the speed dials but when I do there is no information listed in the speed dial location? I have rebooted the phone so not sure what else to do.

Hi Dan, you would think this would be an easy thing to do but it is now.

here is my solution.  Create users (Without a Phone) No cost  disable unneeded features like voice mail greetings ETC.

then in the call flow section put the number you want it to dial.  Now that you have created this virtual extension, you could assign it to a button using presence or just dial the extension number and it will call out

Make sense?

 Chuck
Certified RC Installer
chuck@yoritguy.com

How do you keep these added external users from showing up in the company address book?

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