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Question

TCR Brand - Pending for 24 Hours+?

  • July 27, 2023
  • 1 reply
  • 112 views

I submitted a new brand registration (BAEYV8R) yesterday. In the admin portal, it says "please wait a few minutes". Well, it is still Pending. I've tried calling support 2x, they are no help. Actually, they don't even seem knowledgeable on the process at all! Anyone have a tip how to get this moving along? Simply put, if this is going to take much longer, I'm going to port my number back to Google Voice. I need to be able to contact my customers!

1 reply

Mary-Community_Moderator
Community Manager
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Hello, I have contacted one of our Project Managers who can provide assistance with TCR issues. You can expect to hear back from her within the next 24 hours.