Skip to main content

Is it possible to text to a specific extension rather than just the main number? We get texts that are intended for different business units and it gets confusing.

,

Is it possible for an outside person to text to a specific extension? Rather than the main number? We are having issues with texts coming in for different parts of our business and it is getting confusing.

Yes, an extension must have a direct number assigned so it will receive an SMS.


@Mary-Community_Moderator is it possible for a client to text extension 101 versus 102 or the main number?


Reply