Texting won't go through

Texting from desktop app I'm getting this error message: Message is not sent. Message cannot be sent. You previously sent messages using another phone number.

I only have one number? And I can't text from my extension?

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Hey General Mailbox, do you have a screen shot of this error message?

You can click this button and either drag and drop the image or copy/paste it :)

How do I do that? I've got the screen shot but this app won't accept it?

It won't accept Word or PDF, how do I save a "Print Screen" as a PNG, JPG or GIF file?

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