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We just received a desktop phone through Ringcentral (Yealink T57W) and I don’t see any feature to transfer callers to an employee’s voicemail.  When using the Ringcentral App, there was an option to transfer to vm when the employee was on a call.  Is there any way to transfer calls to vm using the Yealink T57W desktop phone?

Hi @Teresa Stephenson , you may follow the instructions on the screenshot below or your refer to the KB article : Using your Yealink deskphone

 

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