Good day! Is it possible to send SMS on a 5-digit number? Example would be the screenshot below. I am getting an error message when sending SMS to this number. 59963 is the recipient of the SMS.
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No, sorry. It will work of course work with a 10 digit number but anything less than that they system searches for an extension within the account.
Mike
Mike
I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.
2 years on and this is still a problem?
I get that RingCentral views shorter numbers as extensions, but why can't it be a prompt? "Is this an extension or a short code you are responding to?"
I have the same problem. Any resolution? Come on, RC, we need some sort of solution!
I cannot believe RC cannot take the time to fix this issue that has been existing for YEARS!
Absolutely ridiculous!
Absolutely ridiculous!
Years.
Has anyone figured out how to text 5-digit numbers? It's 2021.
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