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What happened to unlimited texting?

  • July 14, 2022
  • 2 replies
  • 948 views

Over the past 2 months I noticed that unlimited texting is no longer an option. I get emails saying that I have used 90% of my texts within a day of only texting 5-6 people. What changed? When did things change? And what can be done to resolve this?


I've called support but no answer.

Best answer by BeckyH

Hey, Team - you can learn more about SMS pricing changes here:
https://support.ringcentral.com/article/Enhanced-Business-SMS-new-Price-Changes.html

2 replies

  • New Participant
  • July 15, 2022

I have the same issue and I have not been able to get a response either.


BeckyH
Community Manager
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  • Community Manager
  • Answer
  • July 15, 2022

Hey, Team - you can learn more about SMS pricing changes here:
https://support.ringcentral.com/article/Enhanced-Business-SMS-new-Price-Changes.html