Which settings take priority Between Call Queue Group and Ring Group article doesn't speak to when and how one overrides the other.
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Hi Nels,
These functionalities are usually used in different situations, and not simultaneously. If a call comes in, it will be routed to either a queue or group, depending on how it is set up.
These functionalities are usually used in different situations, and not simultaneously. If a call comes in, it will be routed to either a queue or group, depending on how it is set up.
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