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Question

Group messages from same sender in new app

  • 18 June 2020
  • 3 replies
  • 442 views

  1. US
  2. NA
  3. How can we group messages from the same sender in the new RC app? Currently they display on a new line with the same name.
  4. RC Classic performed this but when testing in new app then the messages are not combined
  5. 20.2
  6. 450


Hi Peter,

We'd like to take a look at this. Can you send us a screenshot for an example of what you mean?
These were just listed under the original sender until the next person replied but now it shows the senders name every time they send a message.


Old application grouped messages send one by one by a single sender until someone new posted a new message.

Ring central app keeps printing sender name, this is a real problem
ringcentral.png


I hate your messaging system but unfortunately am obligated to use it by organization


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