Maybe someone has an answer, because mine have been disappearing randomly off and on for the few years I have used Tasks. At first I was questioning whether I was sane and just kept thinking I had not added replies, but as time went on, I realized they were in fact disappearing from the replies thread. Sometimes they still show up in the message thread for assignee - in this case mostly me -  but sometimes not. Definitely a bug.

I contacted support once about it, but that particular day it started working right - even as it was wrong right before I called, so I didn't get anywhere, and haven't pursued it again. Unfortunately, I never know when it is going to happen, as the messages are there till I go back the next day or some other time. Then I see that whole conversations are gone - or just a reply or two. Not good!

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I have not heard that there is n expiration, @Bryan Ridgell. Would you please submit a ticket for this? You may click here.

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Do you still have this issue in the new RingCentral app? Once Task replies were implemented in the new app this issue did not persist. Due to the lag time in the feature add we did move on to a third party task management solution in our organization, however.

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