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For the past several months, we've had our users adopt the new RC app to replace RC Classic. However, the RC Classic app somehow keeps reinstalling itself within hours or by the next day (after a reboot), and then becomes the default app that opens at startup instead of the new RC app.

How can we fully uninstall the RC Classic app from Windows 10 systems? This is taking up way too much of our bandwidth. I have started just leaving RC Classic installed on our systems (been through this loop four times myself), though that is really not the solution we expect.


I do have an open case on this, but it's been on PKI Hold since January.

Hi @Anastasia, this issue is still being worked on. Once this is resolved, an update will be provided to you since you opened a case regarding this.


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