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Status: If an extension is set to "Do not accept call queue calls" or "Do not accept any calls" can the extension still receive voicemail?I have a user extension that is the main extension in our call queues (the first for calls to be distributed to). This e...
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Jan 11, 2021 at 7:12am
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asked in Users
How to change date in Messaging to UK Format - e.g. 30/01/2021?Is it possible to change the date format in messaging to the UK format e,g, 30/01/2021 rather than 01/30/2021?...
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Jan 11, 2021 at 2:29am
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asked in Users
Anyone having trouble with performance reports showing "Invalid DateTime"We have two users with a very specific issue...in the performance reports they are unable to see any data. Even on the d...
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Jan 8, 2021 at 12:14pm
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asked in Users
Is there a Quick way via the app or windows app to turn on and off user hours?I work with customers some times after "working hours". Is there a quick way to temporary turn off the working...
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Jan 8, 2021 at 11:16am
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asked in Users
Please give us the option to disable the E911 Alert each time we login to RC App!According to Eduardo in RC Support, "Unfortunately, we don't have any options to turn that off from the RC App&...
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Jan 8, 2021 at 9:24am
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