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Fax cover sheet - phone & fax fields not populatingI noticed that in our custom fax cover sheet, despite matching the code on the RingCentral fax cover sheets, the phone &...
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Dec 4, 2023 at 8:40am
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asked in Users
Fax cover page - "Notes" section paragraph spacingHow do you get the fax cover page "Notes" section to recognize paragraph spacing?...
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Dec 4, 2023 at 8:32am
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asked in Users
How do I find the reason why a fax failed to send?I can see that a fax has failed to send - however, I can't seem to find anywhere it would give me the reason why it ...
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Dec 4, 2023 at 8:28am
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asked in Users
Fax Usage by UserI am looking for a report that shows the fax usage by user using the desktop app or the mobile app. Does anything like ...
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Nov 30, 2023 at 7:28am
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asked in Developers
Issue Trying to send a fax using fax sdk phpHere is the code that I am trying to use and it fails, the pdf part is already done and stored in $pdfContent but I am u...
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Nov 17, 2023 at 9:07am
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asked in Users
Cannot Retrieve FaxReceived a message that we have a 30-page fax that does not show up in anyone's inbox and is not attached to the ema...
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Nov 3, 2023 at 1:49pm
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asked in Users
Fax receipt with attachmentI want to suggest having the fax receipt with the attachment of the outbound fax with the fax that was sent....
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Oct 25, 2023 at 6:02am
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asked in Users
Not Receiving FaxesAll faxes to one of our branch locations are showing as missed calls, and nothing is being delivered. We have rebooted t...
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Oct 17, 2023 at 6:38am
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asked in Users
Incoming fax blocked as robocallWe received legitimate faxes from a certain number but RC has started blocking them as robocalls. Is there a way to whit...
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Oct 16, 2023 at 1:20pm
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asked in Users
Change Fax Save Destination FolderI can't figure out how to change the folder where faxes are saved into. Currently it is saving into my downloads fol...
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Oct 11, 2023 at 10:45am
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