Can not share my screen; running MacOS Catalina, v10.15.1. R/C version is 7.0.151508.0712. Is there a fix?
Ring Central Screen Share will not display your screen with MacOS Catalina
Hi @Marc,
Have you tried giving RingCentral the screensharing permissions? Catalina has introduced a new permission that users need to provide before screensharing.
Go to System Preferences > Security & Privacy > Privacy > Screen Recording, and then check the box next to RingCentral
![](https://lh5.googleusercontent.com/zrITpujWoRNjSSbvG3R3wVxB1K7csXCUBnp48ElR8eI_hUVjRHW1wF3j1f5NsaZR1moA1pOy2vCj5fIfUhVtnXNaryRoWETURLfVDTdWKnvgfTBOp7EtuQRdBm8PuoyAVS6aCmZZ0PM)
Have you tried giving RingCentral the screensharing permissions? Catalina has introduced a new permission that users need to provide before screensharing.
Go to System Preferences > Security & Privacy > Privacy > Screen Recording, and then check the box next to RingCentral
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