We are looking to be able to have multiple chat windows open at the same time in the right hand pane of the RingCentral desktop app. If this is something that is not possible, are you able to introduce a message pop out feature?
RingCentral Desktop App - Multiple Chat Windows
For a new feature request or any upgrade feature request please put your idea here: https://ideas.ringcentral.com/
The RingCentral team will review the idea and check if the feature already exist or a new idea.
Based on that they will update you if the idea is approved.
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